Frequently Asked Questions
Everything you need to know about your KITSCH™ order and our beauty essentials.
How long will it take for my order to ship?
Orders are typically processed within 1-2 business days. Standard shipping within the US usually takes 3-7 business days, while international shipping times vary by destination.
What is your return policy?
We want you to love your KITSCH™ products! We offer a 90-day return policy for most items in their original packaging. Please note that for hygiene reasons, certain beauty tools and hair accessories may have specific restrictions.
Are KITSCH™ products eco-friendly?
We are committed to sustainability. Many of our products, such as our shampoo bars and eco-friendly hair ties, are designed to reduce plastic waste and minimize environmental impact.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment options like Afterpay and Klarna.
How do I care for my satin pillowcases and hair accessories?
To maintain the quality of your satin items, we recommend machine washing them on a cold, gentle cycle in a wash bag and laying them flat to dry. This helps prevent snagging and preserves the fabric's shine.
Do you ship internationally?
Yes, KITSCH™ ships to most countries worldwide. Shipping costs and estimated delivery times will be calculated at checkout based on your specific location.